Manulife Disability Insurance Reviews

They just don't want to pay STD even though I'm not feeling well and tons of Doctors Notes and specialist... They are the worst.. Manulife sucks!!!

DO NOT CHOOSE MANULIFE INSURANCE FOR ANYTHING!! They are snakes! They don't care if you have doctors notes and proof indicating that you are disabled. THEY WILL DO AND SAY ANYTHING TO MAKE SURE YOU DON'T RECEIVE MONEY OWED. I Am in the middle of an appeal for short term disability benefits and have been through hell trying to get my benefits. my doctor has sent them more then 3 notes stating i am unable to work and their case workers (who are apparently doctors too???) keep overruling my doctors decision and are trying to tell med that I am able to work. I Am in a cast and sling and cant even tie my own shoes yet they are saying i am able to operate a crane. worst company ive ever had to deal with.

When my short term disability ran out with another company
My longterm took over and they go by the name Manudeath
In my home!
Paid me 7 days longterm and have submitted countless reports
Doctors, specialists all in my defense
Coming up on 15 months of running thru there torture chamber
And still nothing they are killing me now
Can't afford prescriptions or replacement parts for medical aid machine
This cabal of non human entities need to be deported out of the
Country
Or better yet off planet!
They are aliens afterall

What a useless insurance company. Don't even hope about collecting anything. Especially ltd insurance. They seem to deny everything.

I have been on short-term disability for over 3 months and have yet to see any money. There is always something that still needs to be done but they don't tell you about it, you just get a letter in the mail weeks later. They make you go through one representative, who is never in the office. When you call the main number, no one knows anything and they say they will get someone to call you but they don't. They sure do take their time to give a paycheck even though they make you give authorization for them to take out insurance premiums.

I submitted a claim for short term disability due to excessive stress at work that has been accumulating for over 4 years. I was reluctant to even take some time off because I felt guilty for feeling the way I felt, having anxiety attacks and insomnia. When an agent contacted me to review my file, not only did she make me feel even more guilty, she was condescending repeating that it's also very busy where she worked. I understand that they need to verify every claim but the lack of empathy is outstanding. I've been making progress with my therapist and now, I'm having anxiety attacks again because I'm back to thinking that there is something wrong with me for not being top shape emotionally.

I got hit by a car and fractured 2 vertebrae in my spine. Doctor said it takes 3 months to heal and do not suggesting sitting longer than 30 mins at a time. Manulife forced me to gradually return to work 4 hrs a day or they will stop paying out and deny the rest of the claim? I hired a lawyer to resolve this. Fingers crossed.

If I could give zero stars I would. I have never been treated so disrespectfully in my life. And what I have heard from others, they treat everyone as if they lying, including the medical professionals. In my situation, specialists and my doctor have sent in their diagnosis reports and manulife is still questioning them. Even my license has been suspended for medical reasons with the info provided by the medical professionals. The MTO respects the medical professionals diagnosis as enough evidence to make a decision but Manulife doesn't. Manulife is is apparently above the medical professionals and does not trust them to make a diagnosis. I have feel like are just trying to catch one small thing and delay the process even more and deny it. It's not the roof over their head and they obviously don't care about mine.

This insurance company is absolutely brutal. I hope somebody reads this and decides to think twice about dealing with them. Customer service is very unhelpful and rude, and barely answers the questions you're asking. They definitely do just about anything they can to reject your claim.
Shame on you guys!