RBC Insurance Disability Insurance Reviews

I purchased 2 disability insurance paid lots of money 3 months ago I had a surgery and I’m still waiting to get paid, they have gotten the information they needed and I’m still waiting for a payment it’s already Christmas I’m behind on my bill ruined my credit , I can’t even by a gift for my grandson, I can’t go back to work yet the stress is making me tired and depressed, it doesn’t stop there every time I call to talk to a manager or a supervisor they say they don’t pick up phones, the best part about all of this that I have life insurance 2 disability insurance and home insurance with RBC they get payments from my account on time every month, I have no idea what to do anymore, but what I know best is when I go back to work I am cancelling all of my policies from Rbc and try a real company who pays it’s clients for real.