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The company I am employed by recently switched from another insurance company to Desjardins Insurance. Big mistake.
In less than a year of the switch, many employees including myself have had to jump through hoops in regards to coverage. They will not pay what they say they cover unless you go far out of your way to request a reimbursement check.
Most recently, they have cancelled covering a surgery I had and denied my disability claim because they say it was not filed in time. The hospital only fills out the forms to send to the insurance company after the surgery, and only after the surgery. Desjardins cancelled and refused coverage a week before I had to go for the surgery itself.
These people are scum. Avoid using them at all costs.