Secure and Certified
Your information privacy and security is very important to us.
We use the same 256-bit encryption and data security levels as all major banks.
Our practices are monitored and verified by VeriSign and Digicert.
Independent
InsurEye is not owned by any bank, insurance company, insurance brokerage
or any other financial services institution. We collect, validate, and analyze insurance
experiences of real consumers.
Insightful
We aspire to equip you with insights, data and knowledge to help in making
informed decisions around personal finance, insurance quotes, and other important matters.
We are always open for your comments.
A few days ago, I tried to make an insurance claim through my group insurance plan (it is given to me via my workplace) therefore, as per instruction, I need to open a web account. However, when I tried to use my log in information, I found it wasn't working. I double and triple-checked all of my information, used my old passwords, and even tried to use the forgot you User ID Feature. However, none of these worked. So, when I finally decided to call them, I found that they only had their phone services open for Mon. to Fri. , and even then only from 9AM to 5PM they have their only customer service times directly on work hours, which seems like they are running away. What this company needs isn't a customer service line done by people, what they need is a customer service done via email to retrieve your forgotten passwords or information. Their customer service needs better hours like evenings, and weekends for better management and customers can make their claims,