Equitable Life of Canada Health Insurance Reviews

On hold for hours, they don't cover much in the way of medication means that this is one of the most useless insurance companies out there. The premiums must be cheap because the service is horrible. Avoid these guys like a plague!

Their policies are a lot worse than those of other insurance policies, for example: 90 days to submit all claims after you terminate (and who wouldn't). Their systems are archaic and when you call in, nobody knows how to direct you properly. Any employer who is using them is simply trying to go 'el cheapo' on their employees. I lost 1500 because of their policies that they did not disclose until it was too late. Frauds.
When I was trying to get my orthotics approved, it was a joke. We went through 3 cycles with Paris Orthotics (the biggest orthotics maker in Vancouver, Canada). They couldn't believe it. Equitable kept rejecting the claim (due to the fact that Paris didn't specify the manufacturing process with enough detail, and I saw the level of detail they prepared! In the end, on the pre-approval form Equitable wouldn't confirm if they will cover the orthotics 'for sure'. Paris Orthotics have been in business for years and never have problems with any Insurance companies. That was until they met Equitable life. In the end, I didn't want to risk $500 so I had my old pair of orthotics fixed (which they didn't cover, at 1/8th of the cost). This was typical. Don't use them, don't buy them.

Do not waste your time with this company! They will only make you jump through all their hoops and answer 1000 questions, just to reject you!
I am an extremely physically fit 57-year-old male, who never drank, never smoked, never took drugs, always ate pretty good, exercised, & weight is good.
I was honest with all the questions, and because there was a little bit of illness in my family, they immediately assumed that I am going to get sick of the same illnesses! Basing their idiotic judgment on hereditary, and not a lifestyle!
Dismissing the fact that my own mother is 91 years old & doing great!
After they reject you, you will not be able to get insurance anywhere else! So be for-warned!!! DO NOT WASTE YOUR TIME!!!

Easy to connect to customer service BUT the tone of their representatives are sarcastic and unhelpful. They changed their app structure and it is impossible to find the break down of my coverage. Before it was easy and helpful. I could check what I have used and what I still haven't used now I can NO... I have to study what I have used and guess what is yet to be used. It is frustrating to have to call the customer service to find out why my payment % was so low as they can give you any explanation and how can you argue back if you can't see your benefits explanations. I got this from work of course. BUT I would not recommend this company to anyone, Anyway, disappointed is the word for this service!

Beware! The Policy Booklet states that they will pay 50% for the crowns up to the maximum annual allowed. Had 5 crowns to do, so they REFUSED to pay because they say that if it's 4 crowns or more, they will only pay the amount allowed for a partial denture! This exception isn't even in the booklet! They ended up paying only 25%. Lost more than 500$.

Terrible. They cover nothing but charge you a boat load every pay check!! Always the same excuse "health Canada does not cover this"....no problem taking my money every 2 weeks though!

Worst insurance company ever! Whenever you call for an inquiry there is no one to answer… The waiting time is forever!