Health insurance Reviews

Great-West Life Health Insurance Reviews

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(117 reviews)
Great-West Life
1.2 out of 5 stars:
Customer service:
Value for Money:
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bunch of …

by stef.s. on Apr 18, 2014
1 out of 5 stars

Ditropan is a medication paid by the gouvernement and them are not paying it, they want us to use old meds that are obsolete, and they just don't want to pay anything ...

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Confused customer

by Dom on Dec 25, 2013
1 out of 5 stars

I called customer service regarding my dental plan . Basically she knows nothing about my coverage and asked me to asked my dentist to try to submit a claim and I will know if it's covered or not. Then I submitted my spouse drug claim online and the reason behind it is "our record shows no drug coverage" but GWL issued new drug cards under our names around the same time of the claim. Now I am afraid even paying for a Family Plan, I might not be covered at all even if they claim on my login page that I have Family Plan for dental, drugs and vision.

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Terrible costumer service

by Disgruntled client on Jul 11, 2013
2 out of 5 stars

I am trying to determine how much coverage there is on a IUD prescription and I was told that I need to ask the pharmacist to determine that. I went to the pharmacist only to be told I require the Client # Carrier # and Group #. After calling GWL I return to the pharmacist only to find out that they did not give me the correct numbers.

It amazes me that they cannot give me the correct information to do this when they will not give clients a card to get immediate prescription coverage. I'm sure they go through this regularly. As my pharmacist put it "numb nuts"

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