16 months and waiting
by JS on Oct 9, 2024
1 out of 5 stars
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Been waiting 16 months for an easy claim. They always say they’re going to call but don’t. We call them like it’s our job. They won’t acknowledge the paper work we’ve sent several times. They won’t explain why it’s taking so long. They just say they will sort it out and call back, but never do. 16 months later and we’re still calling. Ridiculous. Wish we didn’t have to pay for this useless company through work.