Industrial Alliance Health Insurance Reviews

Never process the claim on time. They are deliberately making the processing time longer and will not give you value for money. Won't cover most of the medications and increase the premiums substantially every year. I am fed up with their customer service too, For other insurance providers, if you submit claims online you will get your reimbursements in 2 days. These people will take 2 weeks even to process the claim. Such a headache. So if you have an alternate option, never ever take this.

INDUSTRIAL ALLIANCE is one of the worst companies I have had to deal with. They are all quick to take your premiums. INDUSTRIAL ALLIANCE promises that everything will run smoothly. But every time I have to fill my prescription the pharmacy tells you it's not covered. You KNOW that you have done and went through all the right steps and protocol and INDUSTRIAL ALLIANCE knows also. It's bad enough that you need this medication to keep living, but they DON'T CARE. IT'S ALL ABOUT THE PREMIUMS.

Their booklet says one thing and they lie to you on the phone and via email and say things are not covered constantly. Most drugs are not covered, no labs are covered among so many other things! They will only pay back what is “customary” to their standards which is absolute garbage. Getting the coverage you need to send emails call and lose hours in your day. If you get a job and they are the benefits provider get another job! You will be paying them every month for no coverage! Run run run

Worst insurance company ever. Will not process your claim despite having coverage for it, Won't pick up the phone, will not reply to your email. very much Frustrated & disappointed. This company is a crook.