Industrial Alliance Health Insurance Reviews

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(21 reviews)

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Worst insurance company!!

by Sarah on Apr 20, 2021

1 out of 5 stars

Absolutely the worst customer service in the business!! No one can answer questions, no one calls you back with information regarding your claim, told “ you’re not the only one that has to be reviewed “ it’s been a month !! No accountability, zero respect for the customer. I’ve had multiple issues with claims and payments gone “ missing “ no one ever has the same answer twice. Saying I HATE this company is an UNDERSTATEMENT!!!!! I think I’d rather pay out of pocket for personal insurance then deal with these idiots.

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Agent/rep callbacks Agent/rep knowledge Claim processing time

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