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Sending letters. They lost my file from 3 years ago. Did not send the info to the health ministry. Withdrawing $$$ from my paycheck though I proved them I am with RBC. Lack of professionalism. They occupied all education system in Quebec. You as an employee have no choice to choose other company. They are monopolist. And on the top of it, most of their products don't cover important health treatments. You have more losses than benefits having this company. Never have a problem with Desjardins or RBC.