TERRIBLE SERVICE
by Mary on Mar 20, 2020
1 out of 5 stars
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My extended medical changed to Manulife this year and it’s been errors, frustration and miscalculations ever since. How does a big company like Manulife not know how to add simple math folks. They even cut us off with no notice! This is serious because we pay out about $600 a month for prescription.... many phone conversations trying to figure out why with a person on the other end of the phone I couldn’t understand because of her accent... Philippine maybe? They do not reimburse us at the percentage we’re supposed to be reimbursed at. We lose money every month. Still emailing and phoning.. they ignoring me. This is unacceptable! I think they think people will just get so frustrated and just give up. Rip off!