SSQ Insurance Health Insurance Reviews

This company is the worst insurance company. The documents you submit take weeks to process and you have to submit all the documentation otherwise they won't approve it. Claim gets denied for no reason and they don't let the insured know. The company will do everything in their power to make sure the insured doesn't get the claim money. No mobile app available. Nobody does direct billing with SSQ.

Through our municipal ( county ) government, SSQ is the provider of Accident & Sickness insurance for the rural firefighters. They are very difficult to deal with. Submitted documents take weeks to be processed,and if there is an error or a missing paper, they neglect to inform the claimant. Instead they wait for that person to inquire the reason for delay. Phone contact is usually met with rude, abusive comments. When the claim is finally approved,benefit payments are very erratic in their delivery, (often 2 or 3 months apart) causing great stress for the claimant. Their service is extremely poor, and they are not customer friendly.