Health insurance Reviews

SSQ Insurance Health Insurance Reviews

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(7 reviews)
SSQ Insurance
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Not Customer Friendly

by Dave on Feb 7, 2017
1 out of 5 stars

Through our municipal ( county ) government, SSQ is the provider of Accident & Sickness insurance for the rural firefighters. They are very difficult to deal with. Submitted documents take weeks to be processed,and if there is an error or a missing paper, they neglect to inform the claimant. Instead they wait for that person to inquire the reason for delay. Phone contact is usually met with rude, abusive comments. When the claim is finally approved,benefit payments are very erratic in their delivery, (often 2 or 3 months apart) causing great stress for the claimant. Their service is extremely poor, and they are not customer friendly.

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Not Customer Friendly

by Dave on Feb 7, 2017
1 out of 5 stars

Through our municipal ( county ) government, SSQ is the provider of Accident & Sickness insurance for the rural firefighters. They are very difficult to deal with. Submitted documents take weeks to be processed,and if there is an error or a missing paper, they neglect to inform the claimant. Instead they wait for that person to inquire the reason for delay. Phone contact is usually met with rude, abusive comments. When the claim is finally approved,benefit payments are very erratic in their delivery, (often 2 or 3 months apart) causing great stress for the claimant. Their service is extremely poor, and they are not customer friendly.

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Total scam attempt

by Not a Fool for this Scam on Feb 20, 2016
1 out of 5 stars

Suspected faulty equipment with "abnormal" results according to their in-house examiners yet Family Physician saw NOTHING abnormal in results and certified the same and SSQ in house refused to pay for new tests and then rated at 250% because no new tests completed .... refused to answer emails - complete gong show - would never ever ever sign on to a company so incompetent with something as crucial as life insurance.
Beware the "abnormal" results line .... it's a clear scam to charge you 250% more per year.

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