Health insurance Reviews
Sun Life Health Insurance Reviews
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(157 reviews)
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Agent/rep attitude (8)
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Claim - denial (3)
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Policy coverage (53)
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Review author
Throughout my adult life, I have dealt with many coverage providers. Sun Life has been a nightmare from the beginning. Their app and their website are down more often than it is up. Half the time you can’t connect to the chat option. It seems like the default is them denying your claims and then you have to jump through hoop after hoop after hoop to get it covered. They denied a claim for my husband and asked for extra information (even though I filled out all the paperwork and provided them with every single thing my dentist gave me ) and when I went to the dentist to get the extra information the dentist was totally confused as to why I needed more information than I had already provided them. This company is a complete joke.