Sun Life Health Insurance Reviews

I have read a comment or two about denials for referrals made by Nurse Practitioners by Sun Life. I have called Sun Life about this as well. They do not recognize Bill 179 which gives Nurse Practitioners the power to prescribe and communicate a diagnosis. Under Bill 179 a nurse can prescribe medication but Sun Life will not pay for it. How does that make sense?

They lie regularly and wait until the last minute. You call back and you're told something different each time. It doesn't matter if it's a rep supervisor or manager. Their goal is to wear you down. They claim they make calls for records but don't leave a message or claim line is busy. They give teenager level excuses

Sun Life Financial always lies about our coverages. Every single time they say they don't cover this and that, then we need to send screenshots of the agreement to prove they are liars. We spend hours and hours to argue with the non-knowledgeable and unprofessional staff and management to prove we are covered. Hate to deal with this scam company, but my work benefit is with this company. One day we will bring their scam to media with all the proofs.

Worst company ever. Save your money and go somewhere else. They will take your money but if you come with a claim they will do everything that they can to deny your claim.

Read the small print! They will try and get out of paying a dime for any reason. They don't care about you, just the shareholders.

They have the worst customer service I have ever dealt with, the lady who was processing my insurance through work is a complete procrastinator. I have been waiting for almost 5 months to receive my insurance package. Once I called to follow up and the lady said they just found out some information they needed was missing so it wasn't processed yet. I asked why nobody called to tell me that, I always have to be chasing with emails, it is their responsibility to check on the status of my insurance and inform me if it's not been processed because they needed more info. What if I didn't call to follow up? I'd probably be waiting 5 months to receive my package. Also, you will never get a phone call or email back, they're pretty useless.

Rude experience with a white woman being racist and hanging up the phone like an animal. I prefer being with animals than these so-called "people". How do they even have a job? I have seen cats and dogs more civilized than these pathetic people at Sun Life financial. Disgusting.

I made a claim a month ago and they are requiring unnecessary information even after I gave them the original receipts. Scam company. Please pick some other insurance company.

Never be with this company if you have a choice. This company made me so frustrated

THIS IS THE WORST COMPANY EVER. AND THERE'S TOO MUCH DIRT TO TALK ABOUT and the list is way too long to talk about, and the only reason they have one star for anything is because this site won't let u put zero stars