Health insurance Reviews

Sun Life Health Insurance Reviews

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(158 reviews)
Sun Life
1.2 out of 5 stars:
Customer service:
Value for Money:
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Customer service

by TYAT on Nov 8, 2013
1.5 out of 5 stars

Worst customer service ever on the phone, they try to push you off the phone with their rude tone of voice, simply because they cannot help. Different answers from different reps and its all a terrible experience. Additionally the chat live agent takes forever to answer, and does nothing to resolve the issue. TERRIBLE

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by Anonymous on Apr 11, 2012
4 out of 5 stars

Fortunately I haven't had to put a claim on my life insurance but they also do the medical insurance and do it well.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

The online assistance centre can be a bit confusing, but the costs for group insurance seem amongst the best in the province.

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by Anonymous on Apr 11, 2012
3 out of 5 stars

cancelled policy years ago.poor value for money paid in.

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by Anonymous on Apr 11, 2012
2.5 out of 5 stars

Thjey have lousy coverage- especially regarding dental claims.

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by Anonymous on Apr 11, 2012
2.5 out of 5 stars

I have not been overly happpy with my agent and feel that he has not always provided concise information or has communicated when the rates have increased.

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by Anonymous on Apr 11, 2012
2 out of 5 stars

hard to get a hold of the right person; shuffled around

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by Anonymous on Apr 11, 2012
3 out of 5 stars

our company decided to switch insurers but they seemed to be fair. I never personally had a reason to contact them but there billing was always accurate

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