Travel Insurance Reviews

Manulife Travel Insurance Reviews

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(49 reviews)
Manulife
1.3 out of 5 stars:
Customer service:
Value for Money:
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Emergency evacuation

by Traveler on Oct 28, 2024
1 out of 5 stars

I did hiking in Switzerland mountains. Broke my ancle. Was evacuated by 2 choppers and had surgery. Evacuation cost was about 80% of all expenses. Company disallowed them because in the rules I should first call them and get an approval. I broke my cell and did not have company's phone on me, also I was in extreme pain. Will never use this company in the future.

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Don’t trust

by Talat Mir on Mar 4, 2024
1 out of 5 stars

I always try to secure travel or any trip by buying insurance, on my last trip I was offered with all inclusive Manulife insurance for air Canada package and was in Mexico. I slipped and got hurt and was rushed to hospital. Thank God no feature but severe joint injury and dr advise me for a very limited mobility. DR said you can travel by air on wheel chair assistance. I contacted Manulife Global assistance and it was very disappointing to know that they can’t help me get out of Puerto Vallarta, as airline refused to change my date. I stayed on bed for 5 days and all my plan was messed up. This insurance company and service quality is next to none. They never leave any phone number to contact and not even replying. Be careful.

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If I could put -5, I would

by Oleksii Railko on Jan 29, 2024
1 out of 5 stars

In February 2022, I ended up in Ukraine, I had an all-inclusive multi-trip policy from Manulife. In general, my return flight on February 27 was cancelled. I was stuck in a war-torn country with no way to leave there for 3 months. During that time, I repeatedly turned to Monulife for help, although I rarely had such an opportunity due to the lack of communication and the Internet. As a result, after long minutes of waiting, I received another excuse. After returning to Canada, I tried for 6 months to get at least some kind of compensation, but in the end I gave up this activity, as each time I experienced a negative experience. In general, I was not reimbursed for anything.

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