Manulife Travel Insurance Reviews

I always try to secure travel or any trip by buying insurance, on my last trip I was offered with all inclusive Manulife insurance for air Canada package and was in Mexico. I slipped and got hurt and was rushed to hospital. Thank God no feature but severe joint injury and dr advise me for a very limited mobility. DR said you can travel by air on wheel chair assistance. I contacted Manulife Global assistance and it was very disappointing to know that they can’t help me get out of Puerto Vallarta, as airline refused to change my date. I stayed on bed for 5 days and all my plan was messed up. This insurance company and service quality is next to none. They never leave any phone number to contact and not even replying. Be careful.

I booked travel interruption insurance with them and booked for March 19-26. Received an email thanking me for the business, but no details. Just two buttons: View Confirmation and View Policy. I believed everything was all set.
Went to print out the details and confirmation on March 18 (the day before the trip) and couldn't get in the "View COnfirmation" with the travel date and phone number. I call and get an agent, and it turns out the system saved my trip for Feb 19-26 (how would I know this if they use start date as criteria to view). She passes me to customer service, that takes 45 minutes. I get a service representative on the line who tells me there's nothing they can do because the trip was in the past, and I should talk to my agent, Michael (there was no Michael. I did it all online). So I end up having to buy another policy but did it through someone else. Manulife essentially stole my money.