Travel Insurance Reviews

Manulife Travel Insurance Reviews

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(45 reviews)
Manulife
1.4 out of 5 stars:
Customer service:
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Run from Manulife

by cepiazza on Apr 2, 2024
1 out of 5 stars

I was shopping around for travel Insurance, Costco offers a discount to card holders via manulife. $85 for a single trip 5million coverage.

I could not get much information regarding the details of the coverage. When I called the first person was friendly but didn't offer much help and offered to send me the policy which I already had.

I called back and got another rep, she was BEYOND rude and annoyed. She kept saying "I dont know what else to tell you, the first person already sent you the policy". She was becoming increasingly annoyed and hostile, raised her voice and started talking over me. So aggressive! Exactly 8pm, she hung up on me.

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Don’t trust

by Talat Mir on Mar 4, 2024
1 out of 5 stars

I always try to secure travel or any trip by buying insurance, on my last trip I was offered with all inclusive Manulife insurance for air Canada package and was in Mexico. I slipped and got hurt and was rushed to hospital. Thank God no feature but severe joint injury and dr advise me for a very limited mobility. DR said you can travel by air on wheel chair assistance. I contacted Manulife Global assistance and it was very disappointing to know that they can’t help me get out of Puerto Vallarta, as airline refused to change my date. I stayed on bed for 5 days and all my plan was messed up. This insurance company and service quality is next to none. They never leave any phone number to contact and not even replying. Be careful.

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No Complaints

by Richard Allan Brady on Feb 29, 2024
5 out of 5 stars

I expected the worse judging by many of the reviews. I had to cancel the trip my wife and I had planned due to a sudden illness. They outlined what documents I needed to supply to them which I did. I could not get a medical certificate for two months waiting to see a specialist but they held the claim open. Once I sent them the final paperwork, the reimbursement was in my bank account within two weeks. I have never had to use my cancellation insurance but it was very straightforward. Thanks Manulife.

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I would not recommend them to anyone

by S.T on Feb 16, 2024
1 out of 5 stars

Please don’t waste your money. It’s a scam.
They are happy to take your money but when you have emergency and open a claim, they will make sure you get nothing. The process is painful and they will do anything to not pay for cover. I’m surprised they are still in this business. Please save your money and time. Find a trusted travel insurance

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