Car Insurance Reviews
Economical Insurance Auto Insurance Reviews
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(227 reviews)
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Review author
They caused me more stress than the car accident I was in, and someone died in it. I was 100% not at fault, and yet Economical made me feel guilty about it. My girlfriend and I are college students, just trying to get by.
Their communication was terrible. We phoned on a Saturday and their weekend rep said she could get us a rental for five days. Three days after we get the rental we get a phone call saying we were only supposed to get it for three days and it had to be returned or else it was at my own expense. They also weren't giving us any concrete information on the claim and when we tried calling back for an inquiry, the lady we were dealing with started dodging our calls. So we pressed 0 to ask someone else, and that person was more helpful, but then as I was sitting in my doctors office waiting to get checked for injuries the insurance lady phoned back and told me off, as if I was some kind of jerk who had to be put in his place. She then asked me to stop calling them until they had more info.y broker got through to her and got her to extend the rental period but what a crappy experience.
And then the settlement offer came. 2/3rds the price of what I paid for the vehicle. I tried telling them that I only had it for less than 6 months and that it had some new parts, and she didn't care. I told her that I went to the Canadian black book site and found the same model/year for six different ads and she didn't care. I'm SOL and can barely make rent--not a fun way to start off the school year.
These people would make so much more money if they didn't treat their clients like enemies. Because now I'm taking my business else-where, and they could have hade for years if they were even willing to just give me a fair price