Economical Insurance Auto Insurance Reviews

both times I was not at fault and they tried to charge me. second time my car was written off and they gave me two weeks to have a new one or they would cancel my policy and my rates would double. very rude would not listen to me hung up on me multiple times and would not call back. I know all insurance companies are bad but they really have made my life hell. my suggestion is to avoid cowan insurance brokers and economical as a company

There is no rating for this company! Just over a month ago i had my 2004 chevy silverado stolen, it was done up, really well taken care of and had very low km, i valued this truck at around 11 grand, they offered me 6000 dollars because i didn't have receipts for all the work done because i did a lot of it myself, i refused expecting them to offer a little more but nope, they sent me a dispute package and told me to get an appraisal myself, so i spent $180 bucks to get that done and what do you know after taxes the truck was appraised for just about 10 grand, so thinking i'd finally get a reasonable offer i sent that in to have they're appraiser look at it, they offered me only $400 more than the first offer, how could they offer me so little when the information proving its worth more is right there, they're appraiser valued the parts on the truck nowhere near what they were worth, $30 bucks for $200 tinted windows, $40 for a $3-400 dollar center console, ridiculous!!!!! all they want is your money and they want it right away, but when you want the money they don't wanna give you a penny! I insured 3 vehicles and my house with them and the price was reasonable but they aren't worth my money, I will definitely be leaving them

They deserve less than 1 star, but unfortunately 0 stars is not an option!

I was involved in a hit and run accident in which my car door was dented. I spoke to people at the insurance company 4 times, while I was debating whether or not to make a claim. Each time, they promised me that because it was a hit and run, my rates would not go up. I was responsible for the deductible but that was it.
I asked them if I could just try and knock the dent out myself, and they said that I could definitely not do that because then if it didn't work, the adjuster might deem it to be not from the accident and it wouldn't be covered. They advised me to get it fixed as soon as possible.
I went ahead on their advice and got it fixed.

The day I was due to pick the car up, someone from Economical called me and said that they were wrong, and that now they had decided that I was at fault in the hit and run, and that my rates would go up accordingly because I had made a claim. I told him that I never would have put in the claim knowing that, and that they promised me this wouldn't happen. I asked him if he could go back and review our phone calls as they were "recorded for quality assurance". He said he would. I asked him if he could send me a copy, and he said he could not do that as they were for internal use only. I asked about the "Quality assurance", and he responded "that is for OUR quality assurance, not your quality assurance".

I then told him what one of his workers had said about the knocking out of the dent, and he directly contradicted what I had been told by someone else. He said that I should have tried to knock the dent out myself, and they still would have covered it.

They basically encouraged me to make a claim, promising me that it wouldn't make a difference to my rates, and then directly went back on their words. I am immediately switching insurance companies, and I will forever suggest to my friends that they do not use Economical!

This insurance claim has been nothing but problems. I would write a long detailed review, but I want to settle this claim first. It has been ongoing and unresolved for over three months now. I am a perfectly reasonable person, and every frustrating step of the way and every communication from them has been so painful and stressful that I'm going to seek out a lawyer this week and pay to bring and end to it. They have it set up as a pretty good racket with your 'adjuster' misinterpreting what you and repair shops say, and then passing the buck to the 'appraiser' who you are not able to talk to directly. They will request information then when you provide it, say something is missing or that's not what they wanted and ask for something completely different. Basically they have put my back so firmly against the figurative wall that I am getting a lawyer out of principle (even though it may not be the most cost effective avenue). They aren't in the least bit interested in finding a settlement, its an 'all or nothing' war of attrition for them.

My parents put me on their insurance policy so that I could practice for my G2 while I had my G1. Not only was the insurance ridiculously pricey, but they tried to scam my parents into paying for my insurance after I switched companies. My parents called in to ask about the process for removing me from the insurance, and even asked if they needed to change ownership before or after. Then, they wrote on their first bill after their term was up that I was no longer on their policy and had my own. Now, two months later they are trying to charge my parents the cost of insuring me for 2months as primary driver on my vehicle. First, this is crazy as I own the vehicle now, and it is impossible for my parents to insure it since they do not own it. I do not live with my parents, I live 30 mins away. Also my parents informed them I was to be removed from the policy TWICE- in writing, and on the phone two months ago. Now they are demanding proof of my new insurance or they are going to charge my parents almost $600. I sent in a copy of the pink slip to my new insurance policy with the date and company and my name and vehicle description showing. I blocked off my address and policy number because I do not think that is their business. They told me that was sufficient, and it would be dealt with, then the next day called and said they needed my policy number. I asked why and what they were going to do with it and they said nothing. I asked to speak to a manager and 5 days later have not been able to talk to one. This company is a scam. Choose someone else for your car insurance! It is really expensive and the customer service is abominable!

I can say choosing this company was an experience I would not wish on anyone when I had to file a claim from this tenth rate company. I had enough of the lies, arrogance and unwillingness to be fair. They seem to THINK they are entitled to rip us off!

We prepaid our policy, but when we had an accident and after they had our money they tried to cancel and not cover us. they then called back and said their counsel recommended they honor the claim. almost 2 months of lies, delays and stress and nothing. This companies practices on settling claims is a joke. My car was written off for half the value and only when threatened with a lawsuit did they increase the value to a proper range. (almost double the initial amount) I would never recommend this company and can not believe the deceit and garbage they are so quick to employ. that is and was my experience with this tenth rate garbage.

My rate went up dramatically because I moved. Now they want a $600 cancellation fee.

Try suing one of Economical Mutuals clients. 4 years and counting with no end in sight. Liability has been established by Worksafe & ICBC. But Economical Mutual wants to go the distance. Unable to find suitable words.

This experience has left me asking myself if i should continue driving. If you are insured with company hope you never have to file a claim.