ICBC Auto Insurance Reviews

True story. I was properly parked in a shopping mall parking lot, engine off. My passenger was stepping out of her side of the car. Someone pulled into the space beside us and hit my passenger-side door. ICBC decision? I was declared 100% at fault because when the open door of a car is hit by a moving vehicle, the parked car is always assumed to be at fault. Do they think the guy was driving with due care and attention when he hit a parked car? Did they consider the guy may have been drinking? Nope. Did they call my witness, the passenger who almost got hit? Nope. Instant decision. Parked car is at fault. If he'd killed my passenger he probably could have filed a claim for the cost of cleaning her blood off his fender. So if you hit the door of a parked car in a parking lot, don't worry, it's their fault. Only good part: he hit my door edge-on, so only a scratch to my door, which I'll touch up, so no claim from me. But the other car had fender amage, and filed a claim.

I have had 1 claim and while I was parked a backhoe backed into me. Now I have to pay 1800 for an adjuster saying that's how much the wear and tear was on my truck. Ridiculous how can they profit so much and charge me when this wasn't my fault. I can not for the life of me figure out how this is. Simply put they are a monopoly like rcmp they work in tandem to make profits. Take rcmp off the road and put these retards out there that way I can kick them in the balls for charging me for nothing. Have fun Alberta.

I was rear-ended while driving a Porsche 924, which has been shown can take up to a 15 mile per hour rear impact without suffering any damage. ICBC said because my car was not damaged, even though the girl who hit me had $900 damage to her front bumper, ICBC denied me any money to cover my out-of pocket costs for pain killers, muscle relaxants, physio-therapy, massage therapy and acupuncture. They even sent me to a specialist who confirmed that I had no previous neck or spinal injury prior to the day of the accident and paid him $800 for the report. Over a 2.5 year period they paid their lawyers thousands to battle a claim that I would have accepted $1200 for, which would have simply covered my expenses. I told their female head lawyer I would settle for just what I paid out of pocket and they still denied me everything, and taking them to Small Claims Court was a complete waste of time because the judge did nothing on 4 different dates. I finally moved back to Alberta and said screw it, but since the case went to Supreme Court and I failed to file the amount I was suing them for on time, their lawyers got a dismissal and filed a failure to disclose case against me and now want me to pay them $800! Over the years they have sent me a dozen invoices and letters but I will NEVER pay them a penny! ICBC is the definition of Organized Crime. They are the worst insurance company you can ever deal with when it comes to an injury accident. That's what happens when you create a Monster Monopoly.

I hit a pot hole and the plastic skid plate under the front bumper received some broken clips as a result. The noise was loud so just in case there was suspension damage I called to see if I should file a claim. The lady I spoke with advised me that if I filed a claim and it was never processed, the claim number would die. No consequences. I took my vehicle to a dealer who replaced the clips for 71.90 which included labour. I called ICBC back to kill the claim number and was told it would still be on my file indefinitely.
Had I known that, I would not have filed a claim number until I had the damage assessed, but now, I realize the ads on TV that accuse them of lying are quite valid. Don't trust them for any thing. They are liars!
are quite valid. Bottom line. Don't trust them for anything. They are liars!