ICBC Auto Insurance Reviews

I am a driver with a perfect record who had the full discount under that system. Since the change this year I am considered a driver with 17 years experience and still have the perfect driving record. I was shocked when I went to renew this year as good drivers were supposed to save money. It went up another 80 bucks from last year. I nearly had a heart attack as I drive a 2003 Jeep wrangler Sport with a perfect record and years of experience and I'm paying 2006.00 dollars for the year. In comparison, if I was living in Alberta it would cost me around 600 bucks full coverage for the whole year. To pay that much on an old vehicle is criminal and shows just how corrupt ICBC really is. To give you all contrast I was curious about what it would cost me to Insure a brand new 2019 Jeep Wrangler Sport with all the same coverages I have now. This is where it gets interesting and even made the agent sit up in her chair and wonder what is going on. So the quote on the 2019 Jeep was 2236.00 dollars, only 230 more than my 2003 Jeep. They cost basically the same even though one is a 2003 and the other is a 2019? How is this possible? If I had the money I would sue them for there massive corruption. We need private insurance today in B.C and ICBC needs to just go away. They have zero competition and are run by a bunch of crooks who are all padding bank accounts until the ship goes under. It would also be nice to give zero stars for the rating or even a negative rating as ICBC keeps showing that they are unable to run an insurance business effectively.

The prices for automobile and motorcycle insurance in BC are at LEAST double Alberta (which has private auto insurance). An example is a Kawasaki motorcycle that cost $8000 (very fuel-efficient) costs $294 for 3 months for the most basic insurance you can purchase from ICBC. In Alberta, it would cost $120. It takes about 1 hour to renew a license at ICBC and at least 35 minutes to renew an insurance policy. Their computer system is redundant and not user-friendly so the amazing ICBC representatives are doing so much work for nothing but angry clients who have no say.

One year my insurance is 251$ a month then it’s 785$ a month for one minor at-fault claim that there was no physical damage to either car, minor as they get. No one asked for photos of my car or anything. I’ve talked to at least 4 different brokers now and no one knows what is going on. ICBC are thieves and will do anything to screw you over. They are making it impossible for people to afford insurance in BC!

ICBC is the worst company ever I’ve seen. Poor customer service, no accurate procedure to identify fraud claims, and very expensive. Why we should have the ICBC monopoly in BC and no other insurance company is allowed to compete with them? That’s why they charge people whatever they want! They don’t have any competitor!

Every time I receive ICBC renewal notice I am reminded that this is one big monopolized scam in BC. The rates are so damn high and there are absolutely no options to go anywhere else.

ICBC yells and screams that it always has to raise rates because everyone is defrauding them. In reality, they run well into the black, and thier policies on handling accidents where the insurer is severely injured, backed by many doctors, is causing people to become permanently disabled. They are the biggest legal scam going. When you have no competition, you can do whatever you want, it seems

We're supposed to have laws that stop big corporations from forcing us to buy their products or services. All I do is pay more and get less with no other option

The FastCat Ferries was a big one. Air Care was almost the biggest but ICBC takes the cake. You cannot have an efficient or fair service when there's only one choice. We're supposed to have laws that prevent this from happening. If you drive in BC, you have to buy their insurance, that's the law. If you could only buy groceries from Safeway or only get a cell phone from Telus, people would be up in arms. How's auto insurance any different? Their rate hikes will always be more than any progress you make on their 'claim-rated scale' by being a safe driver. They will hand out employee bonuses however they want with ridiculous salaries, especially to the losers up top. But don't expect anything for being a loyal customer. Pay up!

Basic insurance covers almost nothing. You have to always buy "extra" stuff just to get a reasonable insurance package. And they always up-sell product with scare tactics. "Someone got sued for 5 mil, so you have to have it", for extra because the basic insurance is crap. "If you hit a Hydro pole you'll have to pay for replacing the pole unless you have collision", another scare tactic that just proves the basic coverage is junk. Then when you do have a claim, and you have all the insurance, they let you fight it out with their "accredited" body shop when the body shop does poor work. So I'm on my own to deal with the poor quality of body work? As a customer, ICBC should have your back and make sure your car is fixed properly. They do not have your back, believe me. I don't think ICBC'c top executives deserve their $500,000 pay-check.