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The Personal Insurance Auto Insurance Reviews

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(197 reviews)
The Personal Insurance
1.6 out of 5 stars:
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Auto claim nightmare fraud

by AlyssaDawn on Dec 18, 2016
2 out of 5 stars

Please do not get insured with this company. They have horrible customer service. They say they will call you back in 20 mins it's been a week. I called back and they said again I'll call you back in 15 minutes. Well I again waited 1 week called back again and was hung up on. Then they sent me to a insurance adjuster the office was full of children's bikes and junk. I have photos. They are rude and do not stand by their word.

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Premium jump for no reason

by Schmoze on Sep 6, 2018
2 out of 5 stars

I've had my cars (truck and wife's car), a motorcycle, and my home with them for the past 6 years. Every year you kind of expect a small increase, and they were never more than 1%. However, this year on the renewal, it jumped 11%. No claims and no change to driving records. I ditched for Johnson's insurance. Auto was the same but house ins. was $400 cheaper with better flood coverage even.

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