The Personal Insurance Auto Insurance Reviews

Can't say enough to thank customer service for their prompt and personal service after contacting them re: damage done to vehicle during our severe windstorm . I was asked if vehicle was still able to be driven. Told them it was but bumpers had to be taped on. They told me were to take it for damage appraisal and that while it was being repaired they would supply me with rental for the period of time it was being repaired. Granted vehicle was not able to go for repairs until the end of august due to such high volume of repairs to other vehicles that were not driveable. I was completely satisified with this as i realize that rental vehicles are scarce during the spring /summer season and that repairs are done in priority. I received many calls from The Personal to see if everything was o.k At the time my husband was in hospital and it was a stressful time for me.They added my daughter to policy, at no extra charge, so she could take care of this event. Received my renewal for this year and it is a few cents cheaper than last year. I would recommend The Personal to anyone.

My car was broken into while it was in a secured, private underground parkade. The thieves broke in regardless of the monitored security camera system (and were caught on video but so far not caught by police). When I called the service rep was very thorough, making sure I had enough time to answer all questions (since I called right after calling the police) and then taking time to explain exactly what would happen next. There was no argument over arranging for a tow truck, rental car, and repair shop. I decided to use the recommended repair shop after they explained their process to ensure quality service. The repair shop was excellent. As was the car rental company, which provided pickup service and also drove me to the repair shop to pick up my car. I was given phone calls and emails throughout to keep me updated on the status of my claim. I had my car back within a week of it being broken into. Given this was the first time I had to make a claim I was very pleased with the result.

In 2012 we had 1 stolen vehicle and 1 house fire with la personnelle. Total claims : 50000$
They resolved the claim fast and we had the value we deserved without having to fight for the money.
The inspector was here the next day of the call.
I would highly recommand la personnelle

I switched to thePersonal in July of 2011. The gave me way more features than my previous insurer and charged me 600 less per year.