The Personal Insurance Auto Insurance Reviews

The first claims advisor did explain everything to me on the phone, and I was pleasantly surprised to discover that for a deer strike the comprehensive deductible of $100 is paid instead of the $500 deductible if a collision with a car or other object. Took the car to the bodyshop. A few days later received a letter from a different claims advisor with her phone number. She was not very responsive to voicemail but I did speak to her once during the start of the initial 5 weeks the car was in the body shop for very minor front bumper damage. Then there was another 4 week wait for a back ordered part, not the fault of the insurance company, but they sure don't do anything to try to get the bodyshop to speed up. I was dissatisfied with a couple of minor issues with the car at the bodyshop, I left messages for the claims advisor and never did hear back from her. I did receive another letter from the Personal with a survey asking me to rate my experience at the bodyshop and with the claims advisor. Overall I'm glad my car is back and it only cost me $100.