Car Insurance Reviews
The Personal Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(198 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (22)
Agent/rep availability (13)
Agent/rep callbacks (6)
Agent/rep knowledge (14)
App to track driving (1)
Billing/payments (36)
Cancellation experience (20)
Cancellation fee (1)
Claim - adjuster (18)
Claim - denial (3)
Claim - not-at-fault (8)
Claim - rental car (16)
Claim - repair shop (20)
Claim - theft (1)
Claim - total loss (1)
Claim - windshield/glass (2)
Claim payout amount (6)
Claim processing time (12)
Complaints/ombudsman (17)
COVID Handling (1)
Discounts, deals, rewards (4)
Email/message wait time (3)
Insurance Rates, Prices (31)
Interact. Voice Response (1)
Late payment fee / NSF (1)
New purchase experience (7)
On-hold times/transfers (1)
Online chat (1)
Online quoting (2)
Phone wait times (11)
Policy changes experience (2)
Policy coverage (41)
Rates after claim (2)
Rates at renewal (6)
Rates competitiveness (8)
Rates for bad drivers (2)
Rates for good drivers (13)
Rates for students (1)
Rates in bundle (9)
Renewal experience (1)
Snow, Hail, Damage (1)
Website experience (5)
Review author
Are you interested in?
I left my old insurance company in December 2019 for home and auto. Saved 30% combined on both insurance coverages. The old company tries to match and said I was a valued customer (30 years) but couldn't match. Great customer service to set up an account. I had a hit and run claim from a parking lot scrub on bumper 2 months after setting up a new account. Easy to contact the claims department and courteous and they sent out an adjuster to my home! I told them the body shop I wanted to use that I liked from past experience and they set it up and I got a cheque in the mail to pay the repair costs. I pay the deductible. They also called and walked me through how to set up my on-line account! So far service has been grand.
We only claimed $385 for an ambulance and then when we are about to transfer to another company we discovered in the claim description that we've claimed $3,001! That's how greedy they are! Then when I spoke to the claim agent, he yelled at me on the telephone, what horrible customer service! You need to stay away from this insurance company at all costs!