Run now, while you still can!
by Displeased, soon to be ex-customer on Aug 4, 2020
1 out of 5 stars
Car Insurance Reviews
The Personal Insurance Auto Insurance Reviews
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(197 reviews)
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Review author
This company is terrible. I would highly recommend you LOOK ELSEWHERE! They are completely inept and plain RUDE. While trying to get some answers about a claim filed over 6 months ago, I was put on an extraordinarily long hold, passed over to an agent who was unaware of the day of the week, put on another hold and then passed over to another agent who was eager to start that process all over again. They DO NOT respect their client's time and must be taught a lesson in business value! They also stumble over facts and misrepresent details and are very ill-informed thus wasting more time. Then, on top of all that, they hang up on me and now I am on hold for another 1.5 hours. As I said, overpriced, under-serviced with NO CLUE as to the value of customer's time! STAY AWAY!