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The Personal Insurance Auto Insurance Reviews

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(197 reviews)
The Personal Insurance
1.6 out of 5 stars:
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Car written off for cosmetic damage

by Eric R on Apr 18, 2023
1 out of 5 stars

My mother's car was hit by another vehicle, damaging the plastic bumper cover. The decision was to write off the vehicle and pay out a ridiculously low amount. The company would then take possession of the vehicle. We were told that if we wanted to keep the vehicle, we would have to cancel the claim and buy the vehicle back from their sales department. My mother, a 98-year-old veteran, needs this car for transportation to medical appointments.

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Worst Insurance Company Ever

by Al on Jun 13, 2022
1 out of 5 stars

I wish there was an option to give them Zero stars since they don't deserve any stars. Personal Insurance simply is a fraud and they don't pay you money. You should give them a monthly premium for nothing.
Their appraiser estimated $700 for a BMW X5 2021 repair!!! Under my deductible... It was a $3200 repair and I had to pay it myself.

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Worst insurance ever

by Christiano and nina on Mar 5, 2021
1 out of 5 stars

They gave me 6000 for a 2010 Subaru Wrx
Blackbook value 9000
Cheapest one in the dealer 10 000
The service representative told me we aren’t supposed to give you money for a new car
We are just giving you an estimated value

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Worst customer service

by Bishal on Sep 2, 2020
1 out of 5 stars

The worst customer service and they trying to rip off me by offering a very low amount to me. They even didn't let me keep my SUV as they know they can get a huge profit by selling my SUV in the market. Scam.

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