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The Personal Insurance Auto Insurance Reviews

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(197 reviews)
The Personal Insurance
1.6 out of 5 stars:
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An Increase of 50% of total insurance cost for no reason.

by A_veteran on Mar 16, 2024
2 out of 5 stars

I was paying $160 a month including the car and residential insurance, I've had no accidents, a single speeding ticket that was 2 years ago, and they increased my premium to $234. Never going to come back!

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Do not recommend

by Jess on Sep 3, 2023
1 out of 5 stars

They increase your premium by 80% with no claim and no reason was given. I have been loyal customer of personal from 7 years and regret my business with them.

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Bad experiense

by Mr G on Jun 27, 2023
1 out of 5 stars

I recently contacted The Personal Insurance to inquire about a policy quote for a motorcycle. Initially, I was hopeful about their services and eagerly provided the necessary information to proceed with the policy. However, my experience took a sharp turn for the worse when I called back to finalize the details.

To my dismay, I was informed that my premium had unexpectedly increased by a staggering 40% without any valid reason or explanation. This sudden and significant hike in the policy cost left me utterly disappointed and frustrated. As a customer seeking a fair and reasonable insurance solution, I anticipated transparent and honest dealings.

Based on my recent experience, I regretfully cannot recommend The Personal Insurance Company to others seeking insurance services. The lack of transparency, coupled with an unjustified and drastic increase in premiums, has greatly disappointed me. I will be exploring other options with companies that value their customers and offer fair and consistent pricing.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Increased annual by 25% for no reason

by DarrellF on Apr 26, 2022
1 out of 5 stars

I had my car, motorcycle, and home insurance with them for 5 years back in 2018. I get my renewal and the prices for all coverages have gone up by an average of 25%. The agent on the phone actually sounded embarrassed when she said it was due to forest fires and hurricanes in the States. I could tell she was given that line to tell people and she wasn't comfortably lying to people. I think this is just another company banking on people being too lazy to look around and jump ship. It pays to be a fickle consumer.

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Dishonest

by Ryan Jack on Mar 8, 2021
1 out of 5 stars

After moving under a kilometre away my rate went up. By 70$ a month. When I called them the very short-tempered person who answered the phone informed me that I was being charged extra for having a ticket that I was told and confirmed previously that it would not increase my insurance rate. Previous to this whole experience my wife tried to cancel insurance on a car that we no longer owned and they would not accept this cancellation for over 2 months.

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Bad experience!

by Disappointed! on Aug 4, 2020
1 out of 5 stars

I am 72! I have had motorcycle coverage with them for about 10 years - no claims. Called to enquire if there are any discounts due to COVID 19 and the answer is no. And my monthly payments have been increasing for 3 months. I pay monthly for 12 months. I have ridden 350 km as of the date of the call this year. The representative was rude & hung up on me. I will never deal with this company again.

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