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The Personal Insurance Auto Insurance Reviews

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(197 reviews)
The Personal Insurance
1.6 out of 5 stars:
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An Increase of 50% of total insurance cost for no reason.

by A_veteran on Mar 16, 2024
2 out of 5 stars

I was paying $160 a month including the car and residential insurance, I've had no accidents, a single speeding ticket that was 2 years ago, and they increased my premium to $234. Never going to come back!

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Very Disappointing.

by Old Red on Sep 20, 2023
2 out of 5 stars

I made a small claim on my house insurance after the recent ice storm (spring 2023) for damage to the shed. Processing was fast and on-line. Just recently got the renewal policy for the house insurance and the premium has gone up $550 plus taxes. They will not entertain any changes to the premiums unless I increase the deductible to $1,000 (for everything) which reduces the annual premium by $88. BTW: I have two cars; trailer and two houses with The Personal. That will change. I am onto comparison shopping. Have been with The Personal for over thirty years. So much for that.

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Unreasonable quote to Canadian Armed Force

by HK on Apr 29, 2022
2.5 out of 5 stars

Got a letter from them on April 8, 2022, stating that special discount for the armed forces. So today I obtained the quote for my own insurance and got a ridiculous quote of $164 per month for a 2012 Acura TL used for pleasure only i.e. not for work. I called to get a quote for the additional 3 drivers in the family, I was quoted $ 243. My current insurance is $143. I am mesmerized by how can they use Armed forces time like this. I request Paul Douglas, VP of The Personal to look into and stop sending such letters to the Canadian Armed Forces as it is the worse teamwork and potential customer experience.

Thank you

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