Incompetent Customer service
by MJGK on Mar 6, 2024
2.5 out of 5 stars
Car Insurance Reviews
The Personal Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(191 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep availability (2)
Agent/rep knowledge (1)
Billing/payments (2)
Cancellation experience (2)
Claim - adjuster (1)
Claim payout amount (1)
Claim processing time (1)
Complaints/ombudsman (2)
Discounts, deals, rewards (1)
Email/message wait time (1)
Insurance Rates, Prices (5)
Policy coverage (3)
Rates after claim (1)
Rates at renewal (1)
Rates competitiveness (3)
Rates for good drivers (2)
Rates in bundle (2)
Renewal experience (1)
Snow, Hail, Damage (1)
Website experience (1)
Review author
They have been double dipping my payments for over a year from two different institutions. I switched banking and they kept withdrawing from old account. I am trying to send them the documentation and have requested an email address so they can see what I am talking about. Been going in circles now for 30 minutes. Oh, did I mention that I can not sign onto my online customer portal?