The Personal Insurance Auto Insurance Reviews

I called The Personal insurance today to insure a new car I bought. I was very pleasantly surprised at how quick and painless a knowledgeable employee could make the experience. The rep's name was Buder Brutus and it was clear that he wanted to help - he leveraged his expertise to get me the best option for my situation. I was appreciative enough to want to write this review as a way of thanking him. Give this man a raise haha!

My car was broken into while it was in a secured, private underground parkade. The thieves broke in regardless of the monitored security camera system (and were caught on video but so far not caught by police). When I called the service rep was very thorough, making sure I had enough time to answer all questions (since I called right after calling the police) and then taking time to explain exactly what would happen next. There was no argument over arranging for a tow truck, rental car, and repair shop. I decided to use the recommended repair shop after they explained their process to ensure quality service. The repair shop was excellent. As was the car rental company, which provided pickup service and also drove me to the repair shop to pick up my car. I was given phone calls and emails throughout to keep me updated on the status of my claim. I had my car back within a week of it being broken into. Given this was the first time I had to make a claim I was very pleased with the result.

Great company, treats you like a human being not a number. Very flexible, their name doesnt lie, they make it personal to your needs. Nothing but great and friendly service.