The Personal Insurance Auto Insurance Reviews

I was paying $160 a month including the car and residential insurance, I've had no accidents, a single speeding ticket that was 2 years ago, and they increased my premium to $234. Never going to come back!

I recently contacted The Personal Insurance to inquire about a policy quote for a motorcycle. Initially, I was hopeful about their services and eagerly provided the necessary information to proceed with the policy. However, my experience took a sharp turn for the worse when I called back to finalize the details.

To my dismay, I was informed that my premium had unexpectedly increased by a staggering 40% without any valid reason or explanation. This sudden and significant hike in the policy cost left me utterly disappointed and frustrated. As a customer seeking a fair and reasonable insurance solution, I anticipated transparent and honest dealings.

Based on my recent experience, I regretfully cannot recommend The Personal Insurance Company to others seeking insurance services. The lack of transparency, coupled with an unjustified and drastic increase in premiums, has greatly disappointed me. I will be exploring other options with companies that value their customers and offer fair and consistent pricing.

I had my car, motorcycle, and home insurance with them for 5 years back in 2018. I get my renewal and the prices for all coverages have gone up by an average of 25%. The agent on the phone actually sounded embarrassed when she said it was due to forest fires and hurricanes in the States. I could tell she was given that line to tell people and she wasn't comfortably lying to people. I think this is just another company banking on people being too lazy to look around and jump ship. It pays to be a fickle consumer.

After moving under a kilometre away my rate went up. By 70$ a month. When I called them the very short-tempered person who answered the phone informed me that I was being charged extra for having a ticket that I was told and confirmed previously that it would not increase my insurance rate. Previous to this whole experience my wife tried to cancel insurance on a car that we no longer owned and they would not accept this cancellation for over 2 months.

I am 72! I have had motorcycle coverage with them for about 10 years - no claims. Called to enquire if there are any discounts due to COVID 19 and the answer is no. And my monthly payments have been increasing for 3 months. I pay monthly for 12 months. I have ridden 350 km as of the date of the call this year. The representative was rude & hung up on me. I will never deal with this company again.