PC Insurance Auto Insurance Reviews
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After a week of providing more information almost every day for a new auto policy I was directed to go to Service Ontario and get a non-plated registration to prove to them I was going to register vehicle in Ontario. this would have declared the vehicle "unfit" meaning I would have to have it towed for inspection. I called and emailed PC from Service Ontario repeatedly and got no response, nadda. I called State Farm and had my policy in 30 minutes for about the same price.... Never again with PC, massive runaround and then left hanging in the wind like I had leprosy.
I was supposed to get 3000 points each year for renewing my home insurance policy& each year I would get 3000 more points also well as what I got the previous years. So 1st year 3000, 2nd year 6000, 3rd year 9000 points to a max amt. of 30,000 pc points (just for renewing each year). The same with the auto insurance 1st year 5000 points 2nd year 10,000 points, 3rd yr. 15,000 points to a maximum of 50,000 points. Each yr. after you would continue to earn 50,000 points for 30,000 points . So this is some serious points. I had insurance for 10 years auto & home & they never put the points in my account. I had to go after them for the points - the points were automatically supposed to be put into my account. If it happened to me - how many other clients are missing points they are supposed to get automatically.
Customer service sucks!!!! Agent admitted to be working for insurance company, not the client. Ask for information pertaining to my file - refuse to release, really, my own file!!!! I had to get IBC & RIBO involved, now on to the Ombudsman as they still refuse to release information.
All very simple -- they are NOT there to help, just pay, pay & pay and do as we say or we will suspend or remove your policy.
Time to move on!!!!