PC Insurance Auto Insurance Reviews

They had the best rate when I signed up, but 2 years later (no accidents, no claims, no traffic tickets, perfect driving record) my premium doubled! I called a different broker and they were 30% cheaper than was PC Insurance wants. Bye Bye PC Insurance.

My premium has gone up by 48% from the last term to this coming term, which is appalling! I was involved in an accident in November, which was zero fault of my own. I was safely driving on the highway when I was hit by a truck that pushed me into other cars - it was a horrible experience, but was not due to my driving - so why have my insurance rates gone up so much and so suddenly. We are supposed to have “no-fault” insurance, and my driving behaviour has not changed - I have had no fines, tickets or points, and have an excellent driving record. Also, because I was never offered Gap or Depreciation insurance on my policy - I had to pay $11,000 out of my savings to cover my car loan. THIS is AWFUL SERVICE, and I want to be sure to share with others my experience I have always been very happy with all things associated with President’s Choice, so I am very disappointed.

They overcharged me and refused to reimburse me. I was overcharged over $900. When I asked to speak to a manager, I was told that they would speak to their supervisor, and call me back. When I asked for their Head Office number, I was told that they didn't have one. I had to Google it myself. What kind of a business does not provide the opportunity for a customer to field their complaint to a manager? Why did they lie, and say that they did not have a Head Office?

I have called the customer service line a few times to make a change to our policy and have spent collectively 60+ minutes on hold without successfully reaching anyone. (Including 20 minutes right now) Is this typical? To be honest, at this point we are so disappointed with the level of service that we are considering cancelling the policy entirely.

Worst Broker I have dealt with. They first got all my addresses wrong. Once they finally fixed that my rates kept increasing. I had had enough and when I wanted to cancel they were making it absolutely impossible and made me jump through hoops. I will never use PC for anything.