Car Insurance Reviews

Cooperators Auto Insurance Reviews

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(169 reviews)
Cooperators
1.6 out of 5 stars:
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Very bad company

by Abdel rahman zaher on Sep 28, 2021
1 out of 5 stars

They stole my money.
I cancelled early 15 days and they don't pay me back also they make a 115$ extra for my monthly payment for no reason ...

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Unlawful policy cancelation

by O. Michael on Sep 17, 2021
1 out of 5 stars

I was faced with a compulsory auto insurance charge to appear before a prosecutor because Cooperators cancelled my policy in Oct 2020 with no form of notification during a global pandemic over 1 payment declined. After tireless conversion with the Cooperators mo willing to issue me a letter stating I wasn't notified before they cancelled my policy. I have it on record, that there're no proofs that Cooperators contacted me. Cooperators intentions were premeditated and have no plans of taking responsibility to issue an apology, letter after all indications, you failed to follow due procedures even though I had updated my online account preferred contact method as specifically by phone in Sept 2020

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Worst customer service ever!

by L.sardrood on Sep 9, 2021
1 out of 5 stars

What is the point of calling and speaking to a representative to only find out that they made a mistake and that the policy you previously agreed to on the recorded phone call is incorrect and now a new representative is apparently the specialist who will magically learn how to do the one job that they were hired to do and fix the last persons mistake...
Not very useful

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Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Cancelled my policy

by Kingston Ontario on Sep 1, 2021
1 out of 5 stars

Cancelled my auto policy due to 1 single missed payment. Never informed me of this (claimed a letter had been sent to my house) also allowed me to set up house insurance shortly after, and neglected to inform me that my auto policy had been cancelled on me. Then set up a new auto policy a month later and apologized, then revoked it a day later. Have put me in a bad situation, extended family moving all insurance to another brokerage. Had been with Kingston Ontario for over 20 years. Stay away from Cooperators. Save yourself...

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Worst experience

by Bent over on Aug 20, 2021
1 out of 5 stars

This company is terrible.
Absolutely zero customer service.
Zero reliability and zero understanding.
Wanted 700 dollars to cancel!
Criminals!

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A frustarted customer

by Abas Mahmood on May 28, 2021
1 out of 5 stars

A totally bad experience, if there is a negative rating I'll definitely give them, completely unreliable company, high insurance value, rude customer service. They are happy to extract money from you but give you hard time the other way round. Once my payment didn't go through for some unknown reason instead of contacting me they discontinued the insurance plus charged a penalty on it, and when I called back to check they are not ready to co-operate. Just their name is co-operators but they have totally zero co-operation. Never going to recommend anyone instead will forward this to all my contacts.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Cooperators-Stay Away

by Shop Around on May 27, 2021
1 out of 5 stars

Customer loyalty and tenure mean absolutely nothing. After many years with them, we had to purchase a new vehicle, our rates were dramatically increased for no reason at all. They "create" reasons to increase your rates. I immediately shopped around after receiving their ridiculous quote, and received the exact same coverage from a major Bank, for less than 50% of their quote. Look for better options than Cooperators, and always get competitive quotes on renewals. Don't fall for insurance scams.

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Wrongfully accused

by Angry on May 11, 2021
1 out of 5 stars

I was t-boned on the passenger side rear wheel by a distracted driver and Cooperators accused me of being at fault.

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Unfair and Unjust

by Concerned_Citizen on Oct 9, 2020
1 out of 5 stars

The Cooperators increased my premiums after my insurance Coseco was acquired. Somewhere during this acquisition, my files were transferred from Coseco to Cooperators and my insurance premiums increased. When I spoke to the Cooperators, the agent indicated that my policy was up for renewal and due to a speeding ticket 3 years prior my rates were increased. I did not recall this infraction and questioned the agent why my rates did not increase the previous years then if that was the case. I could not get a satisfactory answer. The response I received was your policy has been renewed. When I asked for a breakdown of my policy and we started to go over my coverage it was noted that my discounts that was applied by Cooperators was not accurate. These discounts were adjusted on the fly leading to a further increase to my premiums. My insurance rates was conveniently increased on my renewal once my files were taken over by the Cooperators and has increased to over $100 per month? When I asked for a discount for not driving my vehicle during COVID, I was told that I did not qualify since my Policy was new with Cooperators. How is it fair for a company to take over my insurance without my consent and approval and have the right to increase my premiums and then refused any credits that I would be qualified for?

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Try to talk to someone

by Ddan4341 on Aug 5, 2020
1 out of 5 stars

I received rebates for less driving as well as a rebate for being mortgage-free, which was early July. I've just got my statement for renewal jacked my insurance up to $400 for the year. GREAT savings and then I try to speak to someone, waited for 2 hours on hold and finally, gave up. Insurance is legalized extortion.

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