Car Insurance Reviews

Cooperators Auto Insurance Reviews

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(164 reviews)
Cooperators
1.5 out of 5 stars:
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STAY AWAY!

by avsweet on Feb 27, 2024
1 out of 5 stars

Honestly if I could give 0 stars I would! This company lack professionalism, communication and anything positive that a business should have. I had a terrible claim experience with them and now I'm just trying to get information making sure everything was paid. And I have sent several follow ups to different parties of this company and have heard 0 replies from anyone. It takes two seconds to send a email or let someone know what process you are in. Honestly don't know how this company is still in business. STAY AWAY!!!!!!!!!!

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They are scammers

by Asif on Feb 13, 2024
1 out of 5 stars

Have filed a claim last year with evidences that the other driver was recklessly driving which caused the accident. They balantly lied and said reckless driving cases are only reviewed by police and since Police didn't arrive at the scene, I am at fault and they can't investigate this issue. However, upon contacting IBC, I found out insurances are suppose to investigate these claims to determine fault. Since then, I've followed up with my insurance multiple times and they keep ignoring my query. This is the worst insurance provider ever. Just look at every other reviews. Do not insurance with them under any circumstances. You want to reduce headache, not increase them.

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Awful experience

by Masoud Azizi Malekabadi on Jan 27, 2024
1 out of 5 stars

I am writing to express my deep dissatisfaction and frustration regarding my recent experience with your insurance company.

To my surprise, I discovered a cancellation fee of $224.27, which I find excessive given the short duration of coverage. What adds to my dismay is the deduction of the down payment of $397.92 for just 9 days of coverage from December 22 to December 31. I believe it is only fair to consider one month as 30 days, not 8 days, making the charge seem exorbitant for the period in question.

Subsequent to the cancellation by the co-operator, I promptly secured alternative car insurance, which I am now paying approximately $230 per month. However, your expectation that I pay $622 for a mere 19 days of coverage is both unreasonable and disappointing. It is disheartening to be charged such an amount when I am now paying significantly less for a month of coverage with another provider.

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Deceptive pricing and unsatisfactory customer service

by Geneva Frater on Nov 22, 2023
1 out of 5 stars

I'm having a difficult time with this insurance company. I was misquoted TWICE by agents. First agent told me a price monthly only to receive a request for 4 times the amount in April. I canceled and went with the basic however I needed my car on the road for a few day in September. Spoke with this lady, confirm the price over 3 times with this agent due to previous experience. After using the service for a month this company is trying to charge me 3 times more the amount than quoted. Had my calls escalated, it was reviewed and the manager confirms the agent told me a particular price but still requesting for me to pay the overcharged amount. I need this issue to be escalated again however they're demanding I pay the extra money. I wouldn't recommend this company to anyone!!! They always try to overcharged their customers

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Co operators

by Dev on Nov 1, 2023
1 out of 5 stars

If I could give ZERO stars I would Worst insurance company ever!!!! DO NOT go with Cooperators if you get into an accident they will give you the run around for months!!!!!!!!! They will take your rental back within 1 week so you’re left with no car for months!!!!!! They don’t keep you updated if you get into an accident you’re basically on your own. If you’re going with an insurance company go with anyone but Cooperators trust me !!!!!

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Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Claim experience

by Rose on Oct 26, 2023
1 out of 5 stars

I spoke to their claim supervisor. Very rude. Instead of listening the complain of the customer, she also don’t stop talking and explaining stuff! How can you be in this situation without proper training in customer service? Awful experience.

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Pick someone else

by No cooperation on May 14, 2023
1.7 out of 5 stars

I'm paying these people a quarter of my paycheck every month and the two times I've needed help they let me down. Please explain to me how an insurance company closes their offices all day on Sunday. Then that same day the website is down all day so you can't even log into your account and get your information.

Please explain to me how someone can hit my car and run away and I get punished with a higher bill every month for it. I'm so done with these people. They charge me every month and I get nothing for it. They are unreliable and will continually let you down go with a different insurance provider.

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Not at fault

by Portmanw on Dec 18, 2022
1 out of 5 stars

Crossing the road to enter the hotel parking lot, the road was clear, no traffic in site, as I was entering the parking lot out of nowhere a white car appeared and hit me in the rear passenger side rear wheel, obviously, the driver was distracted, yet insurance company sided with the distracted driver and accused me at being at fault, unbelievable.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Fire claim

by Peter Andres on Dec 5, 2022
1 out of 5 stars

I would like to say please do not use this company. I had my truck catch on fire so I put in a claim as I have full coverage with fire and theft on it and they completely refuse to cover it. Was also called names by representatives and was not professional at all. Just wanna say do not take your chances with this company.

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