TD First Class Travel VISA Infinite Card Consumer Reviews

When our flight was cancelled, due to weather problems, I called Allianz (TD’s travel insurance partner) from the airport to determine what our options were. I was told that we would be fully covered for up to $1500 per person (travelling as a couple) for a cancelled flight. Fast forward three months later, after hours of phone calls, preparing and sending paperwork, following up on correspondence, etc., only to be told that our claim is ineligible for ridiculous reasons that make no sense whatsoever. When I called for further clarification on the rejection of our claim, the individual at Allianz told me I should have purchased separate travel insurance. I thought this was why I chose this particular VISA card?? Allianz will go to great lengths to avoid paying legitimate claims and TD VISA accepts no responsibility for this problem. FIND ANOTHER TRAVEL CREDIT CARD OR BE PREPARED FOR LOTS OF FRUSTRATION AND EXTREME DISAPPOINTMENT WHEN YOU SUBMIT A LEGITIMATE CLAIM

If things are working this card offers a pretty good value, but quite often things are just not working. I've been trying to book a few flights for the last 4 days, and the TDrewards.com is just not working. On day one it was just acting stupid not letting me access my account, but in the last 3 days it doesn't even open in the browser. Calling the support is not easy either, they are only open on Monday to Friday during the day - makes it almost impossible for working people to contact them.
I really feel for people who booked travel with TDrewards, and can not access their reservations for days. Hopefully they are not sleeping under the bridge in a foreign country :(