TD First Class Travel VISA Infinite Card Consumer Reviews

The TD Rewards online platform is by far the worst loyalty platform I have ever had to use. It keeps going down for days, then your credentials get reset randomly and the only way to get back in is to call support because their retrieve password system just simply doesn't work.

Also, it's a platform for a mediocre reward program, yet they ask you for a password that uses (1) lower case letter (2) upper case letter (3) special character and (4) numbers. Absolutely ludicrous. They also ask you for 3 personal security questions out of a short list to choose from, so you are guaranteed to never remember what you answered to these stupid questions. Oh and the webpage will crush if you include special characters in your answers, like an accent for someone's name lol.

A total joke.

Lastly the way to redeem points and see what your points are worth is confusing to say the least. It's clear they are pushing the bad deals first.

If things are working this card offers a pretty good value, but quite often things are just not working. I've been trying to book a few flights for the last 4 days, and the TDrewards.com is just not working. On day one it was just acting stupid not letting me access my account, but in the last 3 days it doesn't even open in the browser. Calling the support is not easy either, they are only open on Monday to Friday during the day - makes it almost impossible for working people to contact them.
I really feel for people who booked travel with TDrewards, and can not access their reservations for days. Hopefully they are not sleeping under the bridge in a foreign country :(

The TD Visa CC due dates keep changing making it impossible to keep track of your payment dates. TD is the only Visa I know of in North America that uses this tactic with no email alert provisions for payment due dates.This is a deliberate tactic used to extort late fees from its clients. TD is the worst bank I have dealt with in 50 years of business and personal banking. They should be sued for unethical business practices.