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Canadian Tire Options MASTERCARD Consumer Reviews

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(72 reviews)
Canadian Tire Options MASTERCARD
2.1 out of 5 stars:
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Never had a problem

by Ben Y on Sep 26, 2020
5 out of 5 stars

I never had a problem with Canadian Tire or the Mastercard. Great product helpful people, every time I phone I get all of my questions answered.

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Worst Customer Service

by JAMJAR on Jun 28, 2020
3 out of 5 stars

I have been trying to connect with CTMC for a couple of weeks. I did get through. I shared I made a payment in full and wanted to ensure they know because it takes time through the bank. I was getting a lecture from this young woman about my payment date. I raised an eyebrow and asked: "Are you lecturing me? What is that?" Then she went back into a lecture. I cut her off and said: "Are you listening to me?" She says: "Yeah yeah you made a payment. WE DID NOT RECEIVE PAYMENT, you still owe us." I took a deep breath... I told her: "I would write a review." She became really nice and became understanding and polite. I just shook my head. I said: "Do you understand the call?" She says: "Absolutely, you are a valued customer." I say: "Thank you, goodbye" and hang up.

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