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RBC VISA Infinite Avion Consumer Reviews

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(71 reviews)
RBC VISA Infinite Avion
1.8 out of 5 stars:
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Customer Service is Horrible.

by SC on Apr 20, 2020
2 out of 5 stars

I called to figure out why my bill was so high, come to find out, they took me off the paper bill and I never paid for 4 months. Then, I call and they didn't listen kept telling me... He'll tell me my balance then, next guy blamed me for not remembering to pay! I said I wanted to cancel, they kept me on hold so long, I hung up. What a horrible service. This will affect my credit no doubt, I am so disappointed I have 17k points, he offered a flight..... really.

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Agent/rep attitude Billing/payments On-hold times/transfers