Credit Card Reviews

RBC VISA Infinite Avion Consumer Reviews

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(44 reviews)
RBC VISA Infinite Avion
2.1 out of 5 stars:
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Poor representatives attitudes, very long wait times

by Gotta on May 11, 2022
1.5 out of 5 stars

The wait times are ridiculously long, customer rep attitudes are not great. Combine the two and it’s a poor experience. RBC, your ratings are consistently low and saying the same things.

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Customer Service - hardly

by Nel M on Apr 22, 2020
1.5 out of 5 stars

They should call it the Disservice Department. At least those that call in will know what to expect. Called in the past had a similar experience recently. I left just about everything but the kitchen sink to verify the account. VR was not picking up my voice, yet all questions were answered. Unbelievable! Told I was "lucky to receive the service I received" What! Cancelling this card. No customer should need to bear this nonsense. There are plenty of institutions that want my business.

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Customer Service is Horrible.

by SC on Apr 20, 2020
2 out of 5 stars

I called to figure out why my bill was so high, come to find out, they took me off the paper bill and I never paid for 4 months. Then, I call and they didn't listen kept telling me... He'll tell me my balance then, next guy blamed me for not remembering to pay! I said I wanted to cancel, they kept me on hold so long, I hung up. What a horrible service. This will affect my credit no doubt, I am so disappointed I have 17k points, he offered a flight..... really.

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Scotia Momentum VISA Infinite Card

Scotia Momentum VISA Infinite Card

Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350. What else will you get:

 

  • 4% on eligible recurring bill payments and grocery store purchases
  • 2% on eligible gas station and daily transit purchases
  • 1% cash back on all other eligible everyday purchases
  • Complimentary Concierge Services 24/7 Visa Infinite Dining Series Visa Infinite Music Series Wine Country Wonders Luxury Hotel Privileges
  • Comprehensive Travel Insurance & New Mobile Device Insurance coverage

Get this card / Apply online

Best service

by Christopher Smith on Mar 23, 2020
4.5 out of 5 stars

Just had a wonderful experience with customer service, I was able to get my flights cancelled in time to use later on when the virus has calmed down globally. And they were even able to get me a refund on my hotel stay. It was well worth the wait on the phone to get through. For others that are trying to get through keep in mind that call times and wait times are gonna be long. Also, be nice to your agent as well you don't how many angry people that they are dealing with during the day. The girl I spoke to said that they were having on average 300 calls in queue. And that they were trying to clear them as quickly as possible. Travellers are aware and do not wait 24 hours to cancel your trip if you have a week of more to go. Do yourself a favour and protect yourself in the advance.

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