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RBC VISA Infinite Avion Consumer Reviews

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(71 reviews)
RBC VISA Infinite Avion
1.8 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:

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Rewards
57.1%
Agent/rep availability
42.9%
Agent/rep attitude
28.6%
Agent/rep knowledge
28.6%
Phone wait times
28.6%
Rewards: Air Miles
28.6%
Trip Booking / Changes
28.6%
Trip Cancellation
28.6%
Agent/rep callbacks
14.3%
Claim - adjuster
14.3%
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Agent/rep attitude (1) Billing/payments (1) Cash back (1) Interest rate (1) On-hold times/transfers (1) Phone wait times (2) Rewards (2) Security & Fraud Detection (1) Travel (3) Trip Booking / Changes (1)
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Customer Service

by kanuckscott on Aug 10, 2022
2 out of 5 stars

There is zero customer assistance when there is an issue. I waited in line for more than 7 hours combined over a scam charge on my credit card. Transferred from one department to another. I still have not had this resolved. I will be looking into other cards going forward.

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Review topics
Phone wait times Security & Fraud Detection