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RBC VISA Infinite Avion Consumer Reviews

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(71 reviews)
RBC VISA Infinite Avion
1.8 out of 5 stars:
Customer service:
Value for Money:
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Customer Service

by kanuckscott on Aug 10, 2022
2 out of 5 stars

There is zero customer assistance when there is an issue. I waited in line for more than 7 hours combined over a scam charge on my credit card. Transferred from one department to another. I still have not had this resolved. I will be looking into other cards going forward.

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Review topics
Phone wait times Security & Fraud Detection

Phone Wait Times Are Incredibly Long

by Gord on Jul 15, 2022
2 out of 5 stars

On hold for 25 minutes so far waiting to speak to the Customer Service Representative. Recording says "high volume of calls" - why don't they staff up???

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