Credit Card Reviews
RBC VISA Infinite Avion Consumer Reviews
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(74 reviews)
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Account Changes (1)
Agent/rep attitude (7)
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Agent/rep knowledge (5)
Agent/rep language skills (1)
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Cancellation experience (1)
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Claim - adjuster (1)
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Insurance: Flight Delay (1)
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Online chat (1)
Phone wait times (19)
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Rewards (8)
Rewards and Redemption (5)
Rewards: Air Miles (5)
Security & Fraud Detection (3)
Travel (4)
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Review author
Husband and I registered separate Avion cards at the same time. One of the very common promotions was 1st year annual fee waived. I got charged $120 annual fee the 1st time. When I called into customer service to inquire about it, they assured me that the fee will be reversed at the 1st year anniversary. I was reassured this on 2 separate occasions. After 1 year, instead of reversing the fees, they charged me another $120 and said the previous 120 charge is too late to be reversed even though they were the ones who told me to wait 1 year!! Complete scam!