Absolutely no customer service
by Peter Iamartino on Dec 21, 2022
1 out of 5 stars
Credit Card Reviews
RBC VISA Infinite Avion Consumer Reviews
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(74 reviews)
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Review author
Air Canada stranded me in Toronto on a flight to Nashville, which I booked with Avion.
Air Canada will not refund my money and only got me to Toronto. I spent $1000 of my own money on the hotel, taxi, and food.
RBC will not do anything, and will not even refund my points from Toronto to Nashville and back.
Absolutely no customer service, and no reply, waited for over an hour and a half on the phone and they hung up on me.
GREAT reason NOT to stay with an RBC visa.