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Presidents Choice Financial MASTERCARD Consumer Reviews

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(411 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:

Top positive trending topics ?

Agent/rep knowledge
12.5%
Agent/rep attitude
6.3%
Agent/rep availability
6.3%
Billing/payments
6.3%
Claim - denial
6.3%
Credit Limit
6.3%
Security & Fraud Detection
6.3%

Top negative trending topics ?

Agent/rep availability
50.0%
Agent/rep attitude
31.3%
Agent/rep knowledge
31.3%
Credit Limit
31.3%
Security & Fraud Detection
25.0%
Agent/rep callbacks
18.8%
Billing/payments
18.8%
Cancellation experience
18.8%
Account Changes
6.3%
Agent/rep language skills
6.3%
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5
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2
(1)
1
(4)
Tags
Agent/rep attitude (2) Agent/rep availability (2) Agent/rep callbacks (2) Agent/rep knowledge (5) Application (4) Blocked Account (3) Cancellation experience (1) Cash back (1) Credit Limit (6) Interest rate (2) Mobile app experience (1) On-hold times/transfers (3) Online chat (2) Phone wait times (19) Renewal experience (1) Rewards (3) Rewards and Redemption (2) Security & Fraud Detection (8)
Review author
Consumer (1)
Clear all

What a joke.

by kathy on Oct 12, 2018
2 out of 5 stars

It was all fine and I enjoyed the rewards until they switched to Optimum and there was no way to connect and no online help. Mastercard cut. So deceptive in that at first they give you rewards but then no way to get them.

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Review topics
Rewards Cash back