Presidents Choice Financial MASTERCARD Consumer Reviews

We were paying our credit card every month no late payments all of a sudden there was a decrease from 14000 to 7500 so it hurt our credit score. No notification or anything. Thanks

I got this card for my daughter, so she wasn't always borrowing mine to order things online. My daughter was not working because of the COVID stuff so I have been making her payments, every 2 weeks I put money on her card, I got this months statement saying I didn't pay enough last month, so the card was suspended and the credit limit lowered, when I phoned to find out what was going on they told me I didn't make the full payment for the month before, and then they told me they had taken the payment I made on July 9th and applied it to June's bill, so it looks like I didn't pay my bill on time when I complain I was informed that they can apply the money to whichever month they want to and the only way to avoid this is to make 1 monthly payment on the 15th of every month...

It's like a roller coaster with these guys. They drop your credit limit at a moments notice from $4000 to $1000. 6 months later they offer you an increase. 6 months after that, they drop it again. Of course your credit score gets affected by these swings in limits because your total available credit across all your accounts just dropped $3000, so an outsider looking in would think you just spent 3 grand.

None of my other cards do this.

Worst card ever for everything! I have good credit and I had the card for 6 years with not a single missed or late payment, and I couldn’t get a limit increase from my $500 starting limit.
Customer service is awful too.

They lowered my credit limit twice in the last 3 months yet I never missed a payment.
Their customer service is disgusting.
Do not bother with this card or any PC products for that matter.

I’ve had the most horrendous experience with PC financial credit cards. I’ve had the card for a few years and only wanted it for the points. The credit card gets you nowhere further with points although they promise the world.

Terrible experience #1:
Auto-payments from my primary account (different financial institution) had expired without me realizing it which meant I had missed 2 payments with my PC cc. Not one phone call, email, notification from PC Financial. I had randomly logged into credit karma and found out that I had missed the payments. That day, I had got a call from a third party to say that my account was going to collections. Not from PC financial. With no communication, they sent my account to collections. I have never missed a payment once prior to this.

Terrible Experience #2:

Once again, I signed into credit karma to see that my PC CC was under closed accounts. Upon spending 30 minutes waiting to speak with someone, apparently there was a request to close my account through a request to speak to a representative online. Never got a call. Never got a confirmation that my account had apparently been closed. Nothing. As I write this, I’m trying to put an offer in on a house and find out a huge amount of my credit amount had randomly been cancelled which can seriously mess with my pre-approval.

Just avoid this financial agency at all costs. It’s a true customer service nightmare.

I have no idea what I have done to this company. I have held this card for 1 year. I have paid more than the minimum payment on a $3000.00 limit card. Normally I pay $400 a month to the card. I have never missed a payment and never late. I paid off the card last week and this week I got a message - We make every effort to ensure that your President's Choice Financial® Mastercard® meets your needs. Due to your recent account history, we have decided that a lower credit limit would better suit your requirements at this time. Your credit limit has been lowered, effective immediately.

Your new credit limit is now $1,000.00

I don’t understand what I did?! I see others have expressed their frustration and disappointment about this card. I will be cancelling this card. $3000 was too low much less now $1000. I make $140,000 a year. I’m better off without a card like this.

Don’t even waste your time getting this card! It is a complete joke. Do not use this card before this company embarrasses you!

They promised me a credit increase after 6 months if I kept in good standing. I did and was stranded somewhere far from home and asked for an increase for emergencies and they denied me and I always kept my account paid. They are not for customers! I decently don’t recommend this credit card.