Presidents Choice Financial MASTERCARD Consumer Reviews

I have had this card with them for over 7 years. I may have been late to pay maybe a hand full of times. My credit limit was $2900. I've been using it and making payments monthly. I made a payment of $2600 towards my card after selling my camper. Went to use my card at the dentist and was declined. Checked my balance and my limit was dropped to $1000. This is their response. "We make every effort to ensure that your President's Choice Financial Mastercard meets your needs. Due to your recent account history, we have decided that a lower credit limit would better suit your requirements at this time. Your credit limit has been lowered, effective immediately." First off, as a loyal paying customer, how is the drop in limit meets my needs... No way in hell it does. AND HOW WOULD A DROP IN CREDIT LIMIT BETTER SUIT MY NEEDS. WHEN I NEEDED THEM THE MOST, I WASN'T ABLE TO PAY FOR MY $1600 DENTAL SURGERY. I had to empty what little savings I had after taking my kid to a sick kid's hospital. DON'T WASTE YOUR TIME ON THIS CARD... THEY ARE A JOKE OF A COMPANY. I will be avoiding every company that offers PC Optimum points. GO...YOURSELVES PC.

My first credit card had a nominal credit limit of 35$ (this was 1995, so probably like 100$ in today’s funds), and I could make purchases in any amount, as long as the card was adequately funded ahead of time. I tried pre-funding the PC Financial MasterCard, yet a purchase still declined, and, after being on hold for over an hour, asking for the solution, the situation is still impossible to resolve, or even workaround. I expected more from this 21st century, but with this kind of devolution in service and features, I cannot be honestly optimistic about the progress of civilization.

I rarely post any review or feedback on a product but I felt compelled to share my experience with PC Mastercard after 1 year.
My credit score has always been over 800. I have never missed a payment or kept a balance over 10%. I’ve spent $20k but always paid at least 90% of the balance by the due date! In short, my account is in excellent standing.
Now I just paid off the small balance that I had and as thank you they just lowered my limit from $4,500 to $1,000 with no warnings, no email, nothing! Trying calling customer service and was on hold for 2 hours and I gave up!
Absolutely disgusted by this company!
I’m cancelling my card! Stay away from them!

Beware of signing up with this company if you expect you will ever require customer service... they have none!!! They spontaneously lowered my credit limit for no reason, and when I called them I waited on hold for about two hours at which point they hang up on me. You can't get ahold of them online either!!! Worst customer service from a company that I've ever had!!!

I have never missed a payment, and have always paid more than the minimum payment. Twice now, they have lowered my credit amount, with no input for me. The last time was just after I paid off the card. Lousy customer service, no care or concern for making customers happy. I can never connect with anyone on the phone. In general, just a lousy company...

I had a card with them for a long time. Multiple times they changed my credit limit without my knowledge. One time, they closed my account without my knowledge and I had to figure out why and fix it.
Then when they introduced their World Elite Mastercard, I wanted to go for that card but they did not let me. I closed my account and applied for the World Elite card directly and got it. But all of this shows the hassle they create for you.
They also do not allow any third party to your account, say if you want to sync your transactions with Mint or with your bank which is another minus.
The only redeeming quality are the PC points at Loblaws group of stores, so only get this if you shop at Loblaws, superstore or the like very often.

About two or three years ago missed two payments in a year. They increased interest which was fine. The problem is they do not reduce it even though things are back to normal. Just noticed the credit limit was decreased. Still use it occasionally. Was planning on getting rid of this card anyway. Will do just that. Just the oddest credit card experience.

I always pay off my minimum due ON TIME and always get charged more interest than the minimum payment. ??? Does that make any sense? If the minimum due is $25 (for example), I end up getting charged interest of $30. SO BASICALLY MY BALANCE OWED IS NOT DECREASING, IT'S JUST PILING UP EVEN IF I HAD NOT USED MY CARD IN MONTHS. Bunch of greedy frauds. Even when I paid off my entire balance I got charged interest again which put me into balanced owed AGAIN. Wait time for customer service is at least 45 mins. CANCELLING AND NEVER RETURNING.

My beacon 783 my credit limit was 14.000 most ever used was just over a thousand dollars on my card.
May 2021, I had my 60th birthday my limit for no reason kept getting lowered. I called numerous times even the superior couldn't answer as nothing else changed in my world or on any other CC. Even called Equifax they had no idea why.
Today November 12/2021 my limit of 1000.00 only change my age!!!! I wish I could sue them...
I cancelled my card bad corrupt company!

Tried to make a large purchase and it was declined, I had enough credit. I called customer service and the call had to be escalated 3 times (this took about 45mins of waiting). I was eventually told that because it was a large purchase it was being flagged and so I can use the card for smaller purchases and try the large purchase and it may or may not go through because it’s being flagged as suspicious and there was nothing the supervisor could do for me. This makes 0 sense, I have the credit, why can’t I make a large purchase if I’m consenting? Cancelled the card immediately.